Emerald

 




OUR PURPOSE

To create sustainable Corporate Property and Engineering insurance solutions Africa in collaboration with our preferred business partners.

OUR MISSION STATEMENT
To be the insurer of choice in our chosen areas of business by offering innovative solutions and quality capacity, while maximizing returns to all stakeholders, and providing an enriching and rewarding environment for all employees.

UNDERWRITING ETHOS
Correct understanding and measurement of risk, appropriate reinsurance placement and accounting and effective claims management are all key to our underwriting approach.

OPERATIONAL ETHOS
Every Emerald employee must be motivated, enthusiastic, professional and effective.  They must understand their goals, be empowered and be encouraged to utilise their initiative and skill.

TREATING CUSTOMERS FAIRLY
Emerald is committed to treating customers fairly and supports the principles and guidelines as set out in The Financial Services Board Regulations.


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